Privacy Policy for Glojas Dental
At Glojas Dental, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
1. Collection of Personal Data
We may collect and process the following personal data about you:
- Personal Identification: Name, identity card number (NRIC), passport number, gender, date of birth.
- Contact Information: Address, phone number, email address.
- Health Information: Dental and medical history, prescriptions, treatment records.
- Payment Information: Credit card details, billing information.
- Other Data: Information you provide during consultations, communications, or through forms on our website or clinic.
2. Purpose of Data Collection
We collect your personal data for the following purposes:
- To provide dental care and treatment.
- To schedule appointments and manage patient records.
- To comply with medical and legal obligations.
- To communicate with you about appointments, reminders, and updates.
- For billing, payment processing, and insurance claims.
- For marketing and promotional purposes (only with your consent).
3. Disclosure of Personal Data
We will not share your personal data except as required or permitted by law. Your data may be disclosed to:
- Healthcare professionals involved in your treatment.
- Payment processors and insurance providers.
- Regulatory authorities, if required by law.
- Service providers assisting us in maintaining our systems or marketing efforts.
4. Data Security
We take appropriate measures to ensure the security and confidentiality of your personal data, including:
- Secure storage of physical and digital records.
- Restricted access to personal data to authorized personnel only.
- Encryption and secure transmission methods for electronic data.
5. Your Rights
You have the following rights under the PDPA:
- Access: To request access to your personal data.
- Correction: To request corrections to your personal data if it is inaccurate or incomplete.
- Withdrawal of Consent: To withdraw your consent to data processing (subject to legal or medical requirements).
- Complaint: To lodge a complaint with the Malaysian Personal Data Protection Commissioner if your rights are violated.
To exercise these rights, please contact us using the details below.
6. Retention of Data
We will retain your personal data only as long as necessary to fulfill the purposes stated in this Privacy Policy, comply with legal obligations, and resolve disputes.
7. Cookies and Online Data
If you use our website, cookies may be used to enhance user experience. Cookies help us track website usage and tailor our content. You can manage or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before submitting personal data.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
10. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us.
By continuing to engage with Glojas Dental, you acknowledge that you have read and understood this Privacy Policy.
This draft serves as a foundational document. It is essential to customize it to the specific practices of Glojas Dental and have it legally vetted.